Management Profiles
Franco Io
General Manager
Mr. Franco Io has been the General Manager of the LN Garden Hotel, Guangzhou since 2013. He is an American national, and was born in Macau. He started in the hospitality industry over 30 years ago as a doorman. Today, he is also leading the fifth installment of the Lingnan Group and the flagship boutique hotel, LN Hotel Five, to new heights using his years of experience to excel in guest experience and hotel management.
“Be passionate. Be Creative. Challenge yourself and the system.”
Charisma Fan
Director, Finance
Mr. Charisma Fan has dedicated over 17 years to Finance, his professional passion. He pushes himself and encourages his team to embrace new things and to endure challenges. His expertise and professionalism make him an ideal Director of Finance.
“Any difficulties or challenges you face now are the foundation for success in the future.”
Francisca Feng
Director, Revenue Management
Ms. Francisca Feng got her start in this industry as a secretary. Her favorite thing about working at the LN Garden Hotel, Guangzhou is that every day is exciting and everyday is different.
“Be patient and be ready.”
Shadow Liu
Director, Sales & PR
With more than 7 years of hospitality industry experience, Shadow joined LN Garden Hotel in 2014. She is an extremely passionate and dedicated professional.
Email: shadow.liu@gardenhotel.com
Fion Liang
Director of Sales & Marketing
Ms. Fion Leung has experience in industries of international serviced apartments, hotels and other areas of commercial real estate. She used to work in management role in Human Resources, Finance, Branding, Sales and etc.
“Always be curious”
Email: fion.liang@gardenhotel.com
Ben Chen
Director of Rooms
Mr. Ben Chen start working in LN Garden Hotel on Jun.12.2019 as Director of Rooms. He started the hotel industry journey in end of 2006 and left the footprint in several International Brand hotels.
Over 12 years of relevant work has brought Ben rich experience in daily operation and revenues management. Ben is fully in charge Front Office and Housekeeping operation and management.
“Stay hungry, stay foolish”
Email: ben.chen@gardenhotel.com
Rose Chen
Assistant Director, Human Resources
Ms. Chen joined LN Garden Hotel in 2018 and is responsible for creating innovative ways to engage employees and establishing the culture, systems and training to develop leaders and empower employees.
Email: rose.chen@gardenhotel.com